Living Star Service that counts | Services, Return and Warranty
Living Star delivers promises.
This page details Returns, Exchanges, and Warranty for Living Star, promising to be your trusted partner for home essentials by delivering the advice, service, and convenience you deserve — all at competitive prices.
If you are not fully satisfied with your purchase, let us help you with a replacement, return, or repair.
With a few exceptions, we will reimburse you for returned items you paid for them. If you prefer, you can make an exchange for the same item.
When we receive your return, we will process it within two(2) business days. Depending on your bank’s processing time, it may take up to 7 days after we process the return to reflect on your account.
If you receive a damaged product in shipping, defective, or received a wrong item, please return it during your return and exchange period within 60 days from the date we ship the product.
Return Shipping Cost is FREE.
Contact us for details at sales@livingstarplus.com or call 562-406-7289
About the standard warranty and service parts
We typically carry service parts for five(5) years or longer. The standard warranty period is one(1) year, covered by the manufacturers.
Extended warranty:
We shall support extended warranty services after one(1) year of the standard warranty.
Extended Warranty Period and cost:
- 2 years for $39
- 3 years for $49
- 4 years for $59